IN EVENTS LIKE:
- Didn’t like the product – If you need to return your item, shipping charges are non-refundable. Refunds will be issued less our shipping cost.
The buyer is responsible for return/exchange shipping costs.
IN OTHER EVENTS LIKE
- Product arrived damaged – That rarely happens, but we cannot guarantee 100% safely delivery of your product because we are not in control of the shipping companies and their management.
In case that your product arrived damaged, please take pictures and video, proofs, and send to our customer service department.
We will guide you from A-Z on how to return your product.
We offer to ship a replacement or fully refund once returned.
Shipping costs will be our expense.
- The product never arrived – Every order that 30 business days have passed from the day the product shipped, will be considered as “Package Loss”.
We offer to ship a replacement, or fully refund.Shipping costs will be our expense.
- Bad size – The buyer will pay for the return shipping cost (1 sided expense) and we will send another size replacement to you.
Items may be returned for exchange or refund,please contact us within 14 days after delivery.
All returns MUST be sent back in the original packaging with all the tags and be in a new, sellable condition as received.
All items are thoroughly inspected prior to being sent out, there will be no refunds/exchanges on items that have been worn or damaged by the buyer.